“Excel is a great company to work with. I like that all their agents are PAYE employees, so we can be confident robust processes are in place. They made the system integration and set up process really easy and provide all the services we could possibly need, along with exceptional collection rates.”
“Their management and staff are very knowledgeable and helpful and I would have no reservations in recommending Excel”
“The directors are passionate about the business and being the best in the industry and this enthusiasm is evident in the culture of the organisation.”
“The vulnerability training modules are particularly relevant and will help us deal appropriately with such issues. The training represents exceptional value, supports our best practice goals and benefits the local community.”
“I am extremely impressed by the robust procedures you have in place to assist those who are vulnerable.”
“Training is always done in a very professional manner and is of a very high quality. I would like to take this opportunity to thank them for their past help, and I look forward to continuing this rewarding partnership in the future. ”
“All staff agreed that it was the best training course of its type they have ever participated in. The training was interesting, professional and of very high quality - highly recommended. My staff thoroughly enjoyed the course and found the trainer to be extremely approachable and enlightening. He encouraged interaction and participation and recognised the importance of tailoring the training specifically to our attraction, which was very helpful. ”
“Basingstoke is delighted to be working in partnership with Excel.
Excel has understood our business needs and exactly what investment has been required. They have succeeded in ensuring all the training, software and additional support has been in place whilst giving us excellent insight and updates which have been invaluable”
““Excel has a team of fully employed enforcement agents, meaning there is both transparency and trust for us as a local authority. Meeting the team of enforcement agents has enabled this to feel like a true partnership and we look forward to seeing the continued positive outcomes of this ongoing relationship”. ”
Praise for our training
“Useful – should be mandatory for all EA’s to take part of their certification process.”
“Another very informative course that left me better prepared to assess and react to vulnerable debtors.”
“Excellent course which is of much use to anyone involved in recovery on a day to day basis.”
“Very good day. Informative and I will be taking away a lot to share.”
“Informative and thought provoking throughout.”
“Previously I had a narrow view on mental health. Gave such detail on the different areas of the issue and what to look out for.”
“A difficult subject but well-presented and sensitively done.”
“Their training is always appreciated and well received, more importantly their training delivery takes into account different learning styles. ”
“Excel's courses not only meet, but surpass our expectations. They ensure training courses are tailored not only to industry standards, but to specific needs of particular delegate groups. ”
Download our Vulnerability eBook
Download our free eBook "Guide to vulnerability & mental health in enforcement practices"
Our Guaranteed Interview Scheme is part of our commitment to the Armed Forces Covenant and the emergency services industry. Armed Forces service leavers, reservists, veterans, emergency services personnel and their spouses are guaranteed interviews for all Excel Enforcement vacancies, providing they meet the essential criteria for the role.